Plan for the app maker’s one-off fee after their trial. That charge is not part of the IPTV subscription and is not covered by our refund.
In short
- Install IBO Player Pro from the LG Content Store.
- Upload the playlist against the MAC address on the official site.
- Restart the app. Do not unplug the TV halfway through the first load.
What you need
- An LG TV on webOS 4 or newer.
- Your M3U link or Xtream details.
- A phone to open the app maker’s playlist page.
Recommended app
Use IBO Player Pro. It is the most straightforward LG option. Smart IPTV and Duplex Play are the other store apps we see working on webOS. Other players that also work: Smart IPTV , Duplex Play .
Step by step
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Install from the LG Content Store
Open the LG Content Store and search IBO Player Pro. Install it. If the search is empty, try Smart IPTV or Duplex Play, then update the TV and search again.
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Read the MAC address and device key
Launch the app and leave the info screen up. Note the MAC address and the device key. A photo is safer than copying it onto paper.
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Add the playlist on the official site
On a phone, open the app’s official manage page. Enter the MAC and key, then the M3U URL or the Xtream username, password and server URL. Save the playlist.
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Restart the app on the TV
Close the app fully. On webOS, hold the Home button, highlight the app, and close it. Open it again and wait for the list. A second restart fixes a first load that stays on the logo.
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About the app’s own fee
When the trial inside the app ends, the app asks for a one-off payment to its maker. Pay it only on the official site. It is separate from the plan you buy from us.
If something goes wrong
Swipe sideways to see every column.
| Problem | Cause | Fix |
|---|---|---|
| Buffering | The Wi-Fi drops, or the stream is 4K on a line that cannot hold it. | webOS on 2.4 GHz buffers in the evening. Move the TV to 5 GHz. If the set has a LAN port, use it. |
| Black screen | The player opened the stream but the video decoder failed. | The first open after you upload the playlist can be a black frame. Close the app from the Home menu and open it again. |
| Login failed | A username, password or URL was typed with a space or a missing character. | MAC addresses on LG sometimes show a second adapter. Use the one printed inside the IPTV app, not the one in the TV’s network menu, if they differ. |
| EPG not loading | The guide URL is empty, or the device clock is wrong. | Paste the XMLTV URL in the playlist portal if there is an EPG box. Set the TV to London time. |
| App not installing | Unknown sources are off, or the store cannot see the app. | Country and age settings in the LG account can hide apps. Set the store region to the UK and search again. |
| Guide times are an hour out | The EPG offset does not match UK time, or daylight saving has changed. | EPG offset 0 matches the UK when the TV timezone is London. Adjust by one hour only if the guide is still wrong after a reboot. |
LG Smart TV questions
What is webOS 4?
It is the LG system from about 2018. Older webOS 3 sets often cannot install these players. Check Settings → Support → TV Information if you are unsure.
Is Smart IPTV the same steps?
Yes. You still read a MAC address, upload the M3U on that app’s official site, and restart. The fee after the trial is theirs.
Can I use a USB stick?
You should not need one. Install from the Content Store so you are on the official build.
The list loads then disappears.
The app’s trial may have ended. Open the activation page for that app and check the status for your MAC address.